Meet Relay. Turning student questions into real action.
Relay takes the moment a student asks a question and turns it into clear next steps — capturing intent, guiding follow-ups, and contacting the right office so questions lead to outcomes, not dead ends.
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WORKFLOW AUTOMATION
Effortless automation for smarter workflows
Streamline repetitive tasks, connect dynamic processes, and focus on what matters most.
Understanding Intent
Relay looks beyond the question itself to understand what a student is actually trying to do — whether that’s getting help, taking a next step, or reaching the right office.
Personalized Next Steps
Based on that intent, Relay generates clear, personalized actions for the student — drafting emails with the right context, surfacing contact information, and guiding them on exactly what to do next.
Relay to Office
When a student is ready, Relay prompts a simple form to identify them, summarizes the full conversation using Altay, and sends it directly to the relevant office — with all the context included.
SMART HANDOFF
When students are ready, Relay brings in the right people
When a student is ready to connect, Relay prompts a simple form, summarizes the conversation using Altay, and sends it directly to the right office. Students get a smoother handoff, and staff receive the full context upfront — leading to stronger engagement and more effective support.
